Frequently Asked Questions
Everything you need to know about shopping with SPRING SEASON
What are your standard shipping times?
Orders are typically processed within 1-2 business days. Depending on your location, standard shipping takes between 3 to 7 business days. You will receive a tracking number via email as soon as your package departs our warehouse.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout.
How can I track the status of my order?
Once your order has shipped, you will receive an email containing a tracking link. You can also log into your SPRING SEASON account to view your order history and current shipping status.
Are your products covered by a warranty?
Quality is our priority. All products sold by SPRING SEASON come with a standard 12-month manufacturer warranty covering any defects in materials or workmanship.